This is who we are...

I don’t know about you but the main thing I worry about when I shop online is, ‘are they legit?’ Are they an actual business? Are they going to take my money and not send the goods? They are some of the questions that I worry about and then I thought that maybe people think the same about our online business!  I then realised that I haven’t really introduced myself to you properly so maybe that is something you worry about!

My name is Kristy Hodgkinson and along with my sister Kym, we own Total Bag Envy. So, who are we really? Before we decided to venture into the world of business and were up to our eyeballs in nappy bags, I worked as a Skin Therapist and Kym worked with children in the Government. Now you are probably thinking, what? How did they get into business? Good question!

I actually started off wanting to do something in health and nutrition and then took a slight turn and studied the skin. As a skin therapist, customer service and exceptional knowledge of our clients’ issues and how to fix them was a must! We did a lot of work with acne, wrinkles, veins, freckles as well as a lot of work with pregnant women who developed pigmentation, mainly on their forehead and cheeks. It is actually quite common and I will tell you all about it another day! Another big part of my old job was Sales so I have had many years of experience in customer service, sales and also had a small stint as a teacher, as well as learning how to run a business (and what not to do).

Kym has had many years of experience in Management and Motherhood. She has been a Team Leader, Manager and Senior Prac and she is very good at it! She also has three very lively and active boys. Yes, three boys under 8. So as you can guess, she does try to order me around a bit. BUT, the best part of her being my sister is that I don’t have to listen to her (except when she uses that mum voice)! Of course, that’s not really how to run a successful business but I can tell her that we need to discuss it further because I don’t agree with her – and she has to!

Anyway, I’m getting off topic a bit. So why did we get into business? The short answer is we wanted to. We have always wanted to start our own business and when Kym became a mother it all slowly fell into place. I’m a dreamer and Kym is a realist so we actually complement each other quite well. Both of us like pushing ourselves and seeing what we can accomplish and we both like learning (luckily).

 With all of our years combined of sales, customer service, management, motherhood and a healthy obsession with handbags and expressing ourselves through our bags (as well as fashion but accessories really make an outfit) we are absolute experts in our business. We LOVE what we do and I hope that resonates through our bags. 

You can view our bags for yourself at www.totalbagenvy.com.au